Posted: Thursday, November 2, 2017 12:14 AM
Job DescriptionFor over 20 years, United Printing has been serving the greater Charlotte area with a vast array of print technologies, design, web to print and fulfillment solutions. We operate under the motto “the customer will always come first.” To accomplish this, we need enthusiastic and hardworking individuals working alongside us. We are currently seeking a driven Account Manager to join our growing team. This position is responsible for managing and overseeing the production of a job from start to finish. Timely and frequent contact with the customers, sales, and production make this a critical position for monitoring and improving United Printing’s quality and performance. Duties and responsibilities: • Manage telephone calls professionally, efficiently and with good communication skills. • Acknowledge and appropriately greet and assist every customer in a timely manner. • Create job tickets for all production operations. • Work with department managers to schedule and track projects through the production process. • Request and provide project quotes. • Obtain quotes for outside services and schedule suitably with production. Competencies: • Must be able to appropriately communicate and interact with customers and production managers on a day to day basis. • Ability to work in a fast-paced, team oriented environment. • Flexibility with day to day responsibilities. • Initiative to problem solve. • Show leadership by respecting procedures already in place, while also being comfortable with asserting new and efficient ideas. Skills: • Windows based computer knowledge. • Excellent written, verbal and listening skills. • Strong telephone etiquette. • Customer focused attitude with a proven ability to provide consistent, high-quality support. • Willingness to cross-train throughout the company. • Strong attention to details, possessing a sales aptitude and interest in preventing errors and solving problems. • Demonstrate excellence in organization and time management skills – ability to perform multiple tasks efficiently. To apply: Email cover letter and resume to email@example.com.
• Location: Charlotte
• Post ID: 50435372 northcarolina